Frequently Asked Questions
Welcome to the Trendy Twig FAQ page! We've compiled answers to some common questions to make your shopping experience with us as smooth as possible. If you don't find the information you need here, feel free to reach out to our customer support team.
1. How can I contact Trendy Twig customer support? You can reach our customer support team by emailing TrendyTwigBoutique@gmail.com. We're here to assist you with any questions or concerns you may have, so don't hesitate to get in touch.
2. What payment methods do you accept? We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and more. All payments are processed securely to ensure your information is protected.
3. How do I track my order? After your order is shipped, you will receive a tracking number via email. Simply click on the provided link or enter the tracking number on our website's "Track Order" page to monitor the progress of your delivery.
4. What is your return policy? Please visit our Returns page for detailed instructions on how to initiate a return or exchange.
5. Do you offer international shipping? Trendy Twig only ships within the United States at this time.
6. How do I know what size to order? To help you find the perfect fit, we provide product measurements for each product on our website. Be sure to refer to these measurements before making your purchase. If you have additional questions about sizing, please contact our customer support team for assistance.
7. Can I sign up for Trendy Twig newsletters and updates? Absolutely! Stay in the loop by subscribing to our newsletter. You'll receive updates on the latest trends, exclusive promotions, and style inspiration. You can sign up on our website's homepage or during the checkout process.
8. Do you have a loyalty program or rewards system? We are currently working to develop a loyalty program to reward our wonderful customers!
10. How can I stay updated on Trendy Twig's latest arrivals and promotions? Follow us on our social media platforms; Instagram, Facebook, and X(Twitter), to stay informed about our newest arrivals, flash sales, and style inspiration. You can also check our website regularly or subscribe to our newsletter for updates.
We hope these FAQs have been helpful in addressing your questions. At Trendy Twig, we are committed to providing you with a fantastic shopping experience. If you need further assistance or have any additional inquiries, please don't hesitate to contact us. Thank you for choosing Trendy Twig for your fashion needs!